Customers and enquiries
Keep customer details and next steps together, with fewer missed follow-ups.
Explore customer systemsPRACTICAL SYSTEMS. PERSONAL SUPPORT.
Less admin.
Better systems.
More time to grow.
Practical help with customer tracking, spreadsheets and repetitive admin—using Google Workspace, Excel or your CRM.
A straightforward conversation. No obligation. Arranged by email.
YOUR BUSINESS, CONNECTED
Capture the enquiryOne place for every opportunity
Keep things movingFollow-ups and tasks, connected
See the bigger pictureUseful reporting for your decisions
From scattered tasks to a clear process.
Illustrative workflow • tailored to your business
BASED IN BOURNEMOUTHDORSET & ACROSS THE UKBUILT FOR SMALL & GROWING BUSINESSES
HOW I CAN HELP
Recognisable problems.
Practical improvements.
Support shaped around the way your business already works.
Processes and automation
Connect your tools and cut repeated data entry.
Explore process supportSpreadsheets and reporting
Fix difficult workbooks and make your figures easier to use.
Explore spreadsheet supportA SIMPLE PLACE TO START
Spreadsheet Rescue.
One troublesome workbook. A clearer way to work with it.
FIXED-PRICE STARTER PACKAGE
£195 one-off
Review, one agreed priority improvement, an updated workbook and a short handover.
See what’s included
MEET OLLIE
Systems thinking.
A practical approach.
I’m Ollie Ashton, founder of O Ashton Consulting, based in Bournemouth.
I help small and growing businesses make customer systems, workflows and reporting easier to manage.
More about me and how I workA FEW USEFUL ANSWERS
Before we talk.
Do I need to know exactly what I need?
No. Tell me what takes too long, gets missed or feels harder than it should.
Can you work with Google Workspace or spreadsheets?
Yes. I can improve how you use Gmail, Drive, Forms, Sheets and Excel. We’ll start with your existing setup and agree any recommended software changes or costs first.
Do you work with businesses outside Dorset?
Yes. I’m based in Bournemouth and work remotely across the UK.
What happens after the free discovery call?
You’ll receive a scope, price and timing to review before any work starts. There’s no obligation.
How should I share a spreadsheet?
Start with a description or anonymised sample. Leave out passwords, payment details and sensitive customer records. We’ll agree how to share files if we proceed.
LET’S MAKE WORK EASIER
What’s slowing you down?
Tell me what takes too long, gets missed or feels harder than it should.